Over21 Party Rentals
1-888-650-4FUN (386)
Rent With confidence knowing that Over21 Party Rentals maintains only the highest respect for your privacy and safeguarding your information.
Please read our Privacy Policy below for details.
“We Rent the Cleanest Most Unique Party Rental Equipment Available”
We protect client information.
We take our responsibility to protect the privacy and confidentiality of any client information very seriously. We maintain physical, electronic and procedural safeguards that comply with applicable legal standards to store and secure client information from unauthorized access and use, alteration and destruction. Our own policies and procedures have been developed to protect the confidentiality of client information and to help achieve compliance with relevant rules and regulations. We hold our employees accountable for complying with those policies, procedures, rules and regulations.
We endeavor to collect, use and maintain client information only for appropriate purposes.
We limit the collection, use and retention of client information to what we reasonably believe will help us deliver superior service, to administer our business, manage our risks, market our services and products, and to meet applicable laws and regulations.
We DO NOT share or sell client information with anyone.
We share client information among our affiliates and business units when we believe it will enhance the services we can provide to clients, but only in circumstances where such sharing conforms to law, any applicable confidentiality agreements, our policies and practices, or where a client has consented to such sharing.
Information, Collection and Use Policy
Information Collection
Over21 Party Rentals is the sole owner of the information collected on our site. Information, contents such as text, graphics, images, and other material contained on the site (“Content”) are for informational purposes only.
Profile
We store information that we collect through log files to create a profile of our users. A profile is stored information that we keep those details their viewing preferences. Consequently, collected information is tied to the users to improve the content of the site. This information is not personally identifiable.
Third Party Advertising
We do not use Third Party Advertising on our site. We do provide links to affiliated organizations or to provide information you might find useful. These links open in a new browser window.
Log Files
Like most standard Web site servers we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Clear Gifs (Web Beacons/Web Bugs)
We do not use a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs.) Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence.
Sharing Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Links
This Web site contains links to other sites. Please be aware that Over21 Party Rentals is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys
From time-to-time our site may request information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not collected. Though we may use an intermediary to conduct these surveys, they may not use users’ personally identifiable information for any secondary purposes.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
Phone 1-888-650-4386
[email protected]
DEPOSIT / CANCELLATION POLICY
DEPOSIT POLICY
Over21 Party Rentals requires a 50% deposit on all contracts, to be paid at time of signing contract. Please note that contracts are not guaranteed until deposits are received in Over21 Party Rentals office. The balance due, is due the day of the event before set-up can begin, please note that if the driver has not received payment, they will, unfortunately not be able to set-up for your event.
The only exception to this Balance Due policy is if prior arrangements have been made in writing, & agreed upon between both parties and has been done 7 days prior to event date.
Any event scheduled 7 days or less is to be paid in full at time on reservation.
Ultimately any changes to the contract must be done 2 weeks prior to event date and only if available & agreed upon by both parties.
REFUNDS/CANCELLATION POLICY **NOT DUE TO WEATHER**
Over21 Party Rentals will issue a deposit refund in the full amount if the event is cancelled in writing 30 days prior to event. **some contracts will not apply** If canceled 29 -14 days, you will be issued a rain check less 10% , that will be good for 6 month from event date to use on future rentals, in lieu of deposit refunds and is NON-TRANSFERABLE.
If cancelled less than 13 days prior to event date you will forfeit all monies/deposits.
Unfortunately Over21 Party Rentals cannot waiver from this policy.
***PLEASE NOTE THAT ANY SPECIAL NEEDS THAT WERE MADE FOR THE CONTRACT; I.E. INSURANCE CERTIFICATES, OUTSIDE SOURCING OR OTHER RELATED ITEMS SPECIFIC TO YOUR CONTRACT THAT WERE DONE IN ADVANCE WILL NOT BE REFUNDED OR ISSUED AS A CREDIT****
WEATHER POLICY
What about rain and wind?
Here at Over21 Party Rentals we use common sense when it comes to weather. If it is raining too hard or if the wind is blowing too hard we will have to come and take down the activity. Once the unit is set up there are NO REFUNDS due to Mother Nature.
INCLEMENT WEATHER /RAIN CANCELLATION POLICY
Safety is the first and foremost concern for our customers in the use of any equipment provided by Over21 Party Rentals and will always be subject to safe weather conditions. We will do our utmost best to accommodate our customers in the time of questionable weather. Ultimately we are unable to accept cancellations and/or changes due to slight weather. Although Over21 Party Rentals will try to accommodate last minute changes, during these inclement weather times, we deliver throughout the state of California are not always able to reschedule the delivery for “last minute changes”
Or “let’s just wait and see” circumstances.
Management of Over21 Party Rentals will retain sole discretion to determine all final weather related cancellations. The final decision will normally not be made within 24/48 hours of your event, in most cases because weather is out of our hands and changes from hour to hour. We respect your wishes for your event to go on and fully appreciate any frustrations that a cancelled event can bring about, however Over21 Party Rentals would like you to also respect our decisions in this matter which is based on our experience of inclement weather conditions and how those conditions would compromise overall safety of those renting the equipment.
Ultimately if Over21 Party Rentals decides that an event must be cancelled due to weather & safety concerns, we are sorry we cannot refund deposits, however customers who have paid deposits will have 6 months to use the deposit on future rentals, in lieu of deposit refunds.
If weather is questionable, we may (at our discretion) give you the option of setting up your inflatable(s) If you choose to take delivery (in questionable weather), once the item(s) have been set up, and the weather becomes worse to the point that, for safety reasons, Over21 Party Rentals decides the item(s) must be taken down, WE WILL BE UNABLE TO ISSUE ANY REFUNDS AND OR CREDITS.
Inclement Weather /Rain policy does not apply to indoor events or rental items that are not effected by weather, and does not apply to weather that is too hot or cold
PLEASE REMEMBER THAT ALL OF THESE SITUATIONS DUE TO WEATHER ARE BEYOND OUR CONTROL, AND WE CANNOT CONSIDER ANY REQUEST TO CIRCUMVENT THE INCLEMENT WEATHER POLICY
Terms and Conditions for Site Use:
Except as otherwise indicated elsewhere on this Web Site, you may view and enjoy the documents, images, and information available on this Web Site for your own personal use subject to the following conditions:
Copyright
All content presented on this Web Site, including but not limited to text, graphics, logos, button icons, images, audio or video clips, and software, is the sole legal property of Over21 Party Rentals. (www.over21partyrentals.com), unless otherwise noted, and is protected by U.S. and all international Copyright laws (U.S. Code Title 17 and the Berne Convention).
None of the material on this Web Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Over21 Party Rentals.(www.over21partyrentals.com), the copyright owner, regardless of the purpose or intent of the user.
Permission is granted to download and view the materials on this Web Site Provided: 1 (You do not modify any of the materials.) 2 (You intend on renting or obtaining quotes for the products) 3 (You are not a competitor or operate any type of business in our field regardless of location or distance) 4 That you retain all copyright and other proprietary notices contained in the materials) AND only if prior written permission is obtained from Over21 Party Rentals (www.over21partyrentals.com).
You may not, without Over21 Party Rentals. (www.over21partyrentals.com), mirror any material contained on this Web Site on any other server. You are also prohibited from linking to any individual page of this Web Site other than the opening page (index.html) from any other web location without first obtaining prior written permission from Over21 Party Rentals. (www.over21partyrentals.com).
Permission terminates automatically if you breach any of these terms or conditions. Upon termination or decision not to use our services, you must immediately destroy any downloaded and printed materials. Any unauthorized use of any material contained on this Web Site is in direct violation of copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Any and all violations of our legal rights will be pursued to the fullest extent of the Law.
Anyone wishing to use hard copies of information, send signed request including full contact information, intent of use, dates of use and purpose to:
Att: Legal Department
Over21 Party Rentals
PO Box 7548
Spreckels CA, 93962-7548